Shipping policy

Shipping & Delivery Policy

Last updated: September 17, 2026

Thank you for choosing Elevatoora.

Elevatoora provides marketing, SEO, digital marketing, consulting, and related digital services. Because our services are provided online, we do not ship physical products.

1. Digital Service Delivery

All services purchased through elevatoora.myshopify.com are delivered digitally.

Depending on the service purchased, delivery may take place through:

  • Email

  • Online meetings or consultations

  • Digital reports

  • Documents or files

  • Website or SEO analysis

  • Online communication platforms

  • Other digital methods agreed with the client

No physical package will be sent unless a physical product is specifically stated in the service description.

2. Service Start Time

After your payment has been successfully processed, we will review your order and, where necessary, contact you to obtain the information or access required to begin the service.

Service commencement times may vary depending on the service purchased.

If we require additional information, website access, approvals, or other materials from you, the service may not be able to begin until those requirements are provided.

3. Estimated Delivery Time

Any delivery or completion timeframe displayed on our website, quotation, proposal, or communication is an estimated timeframe, unless a specific deadline has been expressly agreed in writing.

Actual completion times may depend on:

  • The type and scope of the service

  • Client response times

  • Required website or account access

  • Availability of necessary information

  • Project complexity

  • Third-party platforms

  • Technical issues

  • Changes to the requested scope

We will make reasonable efforts to complete services within the communicated timeframe.

4. Client Responsibilities

To avoid unnecessary delays, clients are responsible for providing accurate information and any access, materials, approvals, or instructions reasonably required to perform the purchased service.

Delays caused by missing information, delayed responses, unavailable access, or delayed approvals may extend the estimated service timeframe.

5. No Physical Shipping

Because our services are delivered digitally:

  • There are no shipping charges for our standard services.

  • There is no physical delivery address required for service delivery.

  • Tracking numbers are not provided.

  • Delivery does not involve postal or courier services.

6. Third-Party Platforms

Some services may require the use of third-party platforms, websites, analytics systems, advertising platforms, or other online services.

We are not responsible for delays caused by outages, technical problems, account restrictions, policy changes, or other issues affecting third-party platforms.

7. Contact Us

If you have questions about the delivery of your service or believe your order has been delayed, please contact us:

Elevatoora
Website: elevatoora.myshopify.com
Email: service@elevatora.de

We will review your request and provide an update as soon as reasonably possible.